If you have questions about our process or ordering please reach out to us and allow 24-48 hours for a response. We are happy to help with sizing, customization options, etc. Each piece is handmade to order and will be made within 4-6 weeks. Please use a secure shipping address as we are not responsible for lost or stolen parcels. You will receive a confirmation email as soon as we pack your order to ship. Rush processing is not available as all pieces are made in the order that we receive them.